美国amazon购碟遇挫 [复制链接]

A TO Z，B TO C，什么意思？

B to C means Business to Customer,即商业向个人销售，国内的京东，新蛋，卓越都是这种模式。

例如这个玩意：http://www.amazon.com/gp/product/B003647BUE/ref=s9_simh_gw_p15_d0_i4?pf_rd_m=ATVPDKIKX0DER&pf_rd_s=center-2&pf_rd_r=1731CKRPVXYTMA52SG81&pf_rd_t=101&pf_rd_p=470938631&pf_rd_i=507846

"Price: $52.40 & this item ships for FREE with Super Saver Shipping. "就是亚马逊美国直接销售的。
"15 new from $52.39 5 used from $67.60" 就是个人商家销售。

明白，谢楼上。

中国不在担保国家之列, 确实是这样
Only buyers who live in the following countries are covered under the Amazon A-to-z Guarantee for qualified purchases: Australia, Belgium, Brazil, Canada, Denmark, Finland, France, Germany, Great Britain, Hong Kong, Iceland, Ireland, Italy, Japan, Republic of Korea, Mexico, Netherlands, New Zealand, Northern Ireland, Norway, Portugal, Scotland, South Africa, Spain, Sweden, Switzerland, the United Kingdom, and the United States. (including U.S. protectorates, e.g. Puerto Rico, U.S. Virgin Islands, Guam, American Samoa, APO/FPO, etc.)

collectible是指卖家认为东西是收藏品，所以卖高价。Marketplace 的东西都是卖家从所在地直接寄给买家。
还有一类 fulfillmement by Amazon, Amazon负责售后和理赔。

明白，谢楼上。

我分别给AMAZON和第三方卖家去了EMAIL，一直没有明确答复，咋办？谢谢各位指点！

我在AM买的碟没有一次是完好的。

我分别给AMAZON和第三方卖家去了EMAIL，一直没有明确答复，咋办？谢谢各位指点！

AMAZON拒绝了我的投诉，不肯退款或重寄，我该咋办？请各位大侠指点！