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我要表扬一下Presto [复制链接]

查看: 5307|回复: 18
1#
今天中午,我给Presto发了一封邮件,原文如下(英语蹩脚,请勿笑话):
Dear Sir or Madam

I've got the CDs,thank you.But I'm very very disappointed! The label of the CDs is Philips on your web page,but I found it is Decca in fact when I receive them!

I know that Philips has been purchased by Decca.But I like Philips,so I 'm looking for the CDs with the label Philips.If I need only the record,I could have bought them in China.It will be more cheaper.

So I think you'd better show the current label and current covers of the CDs on your web.

I wonder if I could return the purchase. I didn’t tear off the package. Hope to receive your feedback soon.




X Y(注:我的名字)


三个多小时后,我收到了回信:


Dear X,

Thank you for your e-mail.  Universal are re-branding all Philips items with the Decca logo unfortunately they have not provided us with new images that display the Decca badge

Should you wish to return these items please send them marked for my attention to the address below and i will refund your card upon arrival.

Kind Regards
David Batterbee


RETURNS
Presto Classical
7 Park Street
Leamington Spa
CV32 4QN

Tel: 01926 886883
Fax: 01926 317029
Email: info@prestoclassical.co.uk
Website: www.prestoclassical.co.uk

其实我只是抱着试试的心理,并没抱太大希望,因为毕竟唱片本身没有问题。没想到事情解决得如此顺利,而且这么快。某些国内卖家应该看看,这,就叫差距啊。

谢谢Presto,这是我第一次在这里买唱片,但肯定不会是最后一次!
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2#

晕,我今天也发了一封类似的Email,并受到一封内容完全一样的回信。呵呵,我定了4张philips的cd,结果有三张是decca,只有一张贝多芬最后钢奏是philips金线。我不打算退了,算上寄回去的邮费,就不值了,凑合吧。
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3#
威傲音响

philips都变成了Decca, mdt也是这样
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4#

不如写信给PHILIPS集团让它重新搞古典唱片。。。
出私藏古典碟,请移步:
http://www.douban.com/photos/album/64505585/
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5#

回复 2# dingruo 的帖子

我买了8张,张张DECCA。。
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6#

amazon一样啊
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7#

原帖由 发条兔子 于 2011-4-6 20:48:00 发表
我买了8张,张张DECCA。。

这么说我还是幸运的,呵呵,
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8#

我在amazon买的,然后也写了楼主类似的邮件,Amazon很快回复,并给了我5英镑的补偿
http://hugoclassical.taobao.com/
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9#

回复 1# 发条兔子 的帖子

“没想到事情解决得如此顺利”让我不知道如何理解?
难道您退寄唱片的时候能选择邮费对方到付吗?
此类事件楼主还是很客气的了,我当时发出的邮件如下:
I was cheated. I'm angry.
Webpage information for misleading or false advertisement.
4757552 is not Philips issuing, but Decca. If I knew, I would never buy this republication.
SOMMB18 is not 2CD, just only one, this is a very ridiculous mistake.
Please give a reasonable explanation.
最后编辑onlymusic 最后编辑于 2011-04-06 23:59:20
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10#

回复 9# onlymusic 的帖子

兄台V5!

主要还是习惯了国内JS的做派,把标准定得太低了。君不见淘宝上动辄往买家脸上甩差评的某某某……
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